Technical Support

If you registered Data Rescue version 3.0b or earlier, you can get free technical support by e-mail at support@wildbits.com.

The only channel of communication for technical support to Data Rescue is by e-mail at support@wildbits.com. Other technical support requests will be ignored.

Guidelines for requesting technical support

Please send the following information when you request technical support:

The more details you give in your message, the more help I can give you right away. More messages imply longer delays.

Please give your message a subject that is specific to your problem. For instance: "registration: my code is rejected" is better than "Data Rescue problem". This helps me to track support threads.

I will try to reply to technical support requests as fast as possible. However, I cannot guarantee any reply delay.


This page © Sylvain Demongeot, 1999-2002. Last update: Friday, 29-Mar-2002 22:44:47 UTC.